Meet Our Staff

Our staff here at Toyota Of Greenwich is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Hispanic Team Staff

Customer Relations Manager Karla Fiallo
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Customer Relations Manager
Karla Fiallo
Service Advisor Ricky Marin
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Service Advisor
Ricky Marin
Parts Counterman Gustavo Hernandez
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Parts Counterman
Gustavo Hernandez
Rental Agent - Norwalk Vanessa Pacheco
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Rental Agent - Norwalk
Vanessa Pacheco
Sales Consultant Jose Sorto
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Sales Consultant
Jose Sorto
Sales Consultant Eugenia Fiore
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Sales Consultant
Eugenia Fiore

Meet Our Sales Staff

President Tom  Steen
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President
Tom Steen
VP/GM    Clint  Steen
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VP/GM
Clint Steen
 General Sales Manager Robert  Federico
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General Sales Manager
Robert Federico
Sales Manager Stephen Acerra
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Sales Manager
Stephen Acerra
 Asst. Sales Manager Mike  Pfalzgraf
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Asst. Sales Manager
Mike Pfalzgraf
 Sales Consultant David  Sullivan
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Sales Consultant
David Sullivan
 Sales Consultant Keith  Olsen
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Sales Consultant
Keith Olsen
Sales Consultant Galena Mouryn
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Sales Consultant
Galena Mouryn
Sales Consultant Eugenia Fiore
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Sales Consultant
Eugenia Fiore
Sales Consultant Jose Sorto
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Sales Consultant
Jose Sorto
Generic Staff Photo
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Sales Consultant
Robert Caldwell
Generic Staff Photo
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Sales Consultant
Shani Buster
Sales Administrative Assistant Rose Payen
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Sales Administrative Assistant
Rose Payen
Receptionist  Gina Constantinople
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Receptionist
Gina Constantinople

Meet Our Service Staff

Service Manager Jay  O'Connell
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Service Manager
Jay O'Connell
Assistant Service Manager David Pagano
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Assistant Service Manager
David Pagano
Service Advisor Alisa Gaito
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Service Advisor
Alisa Gaito
Service Advisor Ricky Marin
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Service Advisor
Ricky Marin
 Customer Relations Manager Karla  Fiallo
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Customer Relations Manager
Karla Fiallo
Customer Care Specialist Christopher Polk
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Customer Care Specialist
Christopher Polk
 Master Technician Jared  Greenwald
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Master Technician
Jared Greenwald
Service Technician Richard Roberts
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Service Technician
Richard Roberts
Service Technician  Steven  Duran
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Service Technician
Steven Duran
Service Technician Damian Sekula
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Service Technician
Damian Sekula
Service Technician Edgar Mejia
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Service Technician
Edgar Mejia
Service Technician  Jordan  Blakeney
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Service Technician
Jordan Blakeney
Service Technician  Kristian  Arning
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Service Technician
Kristian Arning
Service Technician  Joe  Minnerly
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Service Technician
Joe Minnerly
Service Technician  Benjamin  Molina
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Service Technician
Benjamin Molina
Service Technician Luis Vazquez
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Service Technician
Luis Vazquez
Service Technician Bryan Reid
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Service Technician
Bryan Reid

Meet Our Parts Staff

Parts Manager Justin Bido
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Parts Manager
Justin Bido
 Parts Counterman   Gustavo  Hernandez
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Parts Counterman
Gustavo Hernandez
Parts Counterman Glenn Klein
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Parts Counterman
Glenn Klein

Meet Our Rental Staff

 Rental Operations Manager Jerry  Canton
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Rental Operations Manager
Jerry Canton
Asst Rental Operations Manager Douglas Hoffman
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Asst Rental Operations Manager
Douglas Hoffman
 Rental Agent/Norwalk Vanessa  Pacheco
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Rental Agent/Norwalk
Vanessa Pacheco
 Rental Agent/Greenwich Theresa  Hoffman
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Rental Agent/Greenwich
Theresa Hoffman
Rental Agent/Greenwich Channon Hewlett
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Rental Agent/Greenwich
Channon Hewlett

Our Location

Toyota Of Greenwich
75 E. Putnam Ave.
Cos Cob, CT 06807

Sales: (203) 661-5055
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Sales Hours

Monday8:30 am - 8:00 pm
Tuesday8:30 am - 8:00 pm
Wednesday8:30 am - 8:00 pm
Thursday8:30 am - 8:00 pm
Friday8:30 am - 7:00 pm
Saturday9:00 am - 5:00 pm
SundayClosed

Service Hours

Monday7:30 am - 4:30 pm
Tuesday7:30 am - 4:30 pm
Wednesday7:30 am - 4:30 pm
Thursday7:30 am - 4:30 pm
Friday7:30 am - 4:30 pm
Saturday7:30 am - 4:00 pm
SundayClosed

Parts Hours

Monday8:00 am - 5:00 pm
Tuesday8:00 am - 5:00 pm
Wednesday8:00 am - 5:00 pm
Thursday8:00 am - 5:00 pm
Friday8:00 am - 5:00 pm
Saturday8:00 am - 4:30 pm
SundayClosed

Body Shop Hours

Monday7:30 am - 7:00 pm
Tuesday7:30 am - 7:00 pm
Wednesday7:30 am - 7:00 pm
Thursday7:30 am - 7:00 pm
Friday7:30 am - 7:00 pm
Saturday7:30 am - 5:00 pm
SundayClosed

Rental Hours

Monday7:30 am - 5:30 pm
Tuesday7:30 am - 5:30 pm
Wednesday7:30 am - 5:30 pm
Thursday7:30 am - 5:30 pm
Friday7:30 am - 5:30 pm
Saturday8:00 am - 12:00 pm
SundayClosed

Service Pick Up Hours

Monday7:30 am - 7:00 pm
Tuesday7:30 am - 7:00 pm
Wednesday7:30 am - 7:00 pm
Thursday7:30 am - 7:00 pm
Friday7:30 am - 7:00 pm
Saturday7:30 am - 5:00 pm
SundayClosed
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What you hope for in a service department. To be treated respectfully. No surprises. An estimate prior to service. An invoice that falls within the estimate. Your car repaired satisfactorily. Jim, my service advisor, was a gentleman. The service department is clean, well lit and well organized. I...

- Joseph Mayone, GOOGLE

Ecxellent service provided by experienced machanics. Modern shop and it is very local. Prices are fair for the quality of work they do. I recommend this shop.

- Cara Herbstreit, GOOGLE

My experience buying a car here at Toyota of Greenwich was excellent, above excellent,in fact it was FANTASTIC! They always make me feel like family and treat me with the upmost kindness, courtesy and respect.

- Happy Lady Corolla 14, DEALERRATER

We bought our 4th Toyota in a row from this dealership. That's over the course of 24 years. Always a good deal, always good help, always good service at an excellent price.

- Peter Grunow, GOOGLE

Helped me get the car I wanted. Spent the whole day with me to make sure I was happy. Thank you!

- Cassandra Ploof, GOOGLE

I had the pleasure of working with Dave Sullivan on the purchase of my 2019 RAV 4. Dave made the entire experience seamless. He is knowledgable and truly goes the extra mile for his customers. TOG has top notch sales and customer service - I could not be happier with my purchase. Thank you Dave!

- Ossi Pennella, GOOGLE

The salesman who helped us, Harold Perez, was extremely nice and helpful. He answered all of our questions and everything was handled smoothly and professionally. We're loving our 2017 Civic so far!

- Kegan C, GOOGLE

Excellent experience all around. Salesman Jeff Symeon was super helpful, knowledgeable and went out of his way to take care of whatever I needed. The dealership really place customer satisfaction and service above all else. Bought a wonderful Camry Hybrid XLE - love it! And love the 2 years of...

- Marti Michael, GOOGLE

Excellent experience. Bobby was fantastic to work with, very attentive to all my needs. He was very easy to work with and not pushy in the least. I had some concerns about the car I was purchasing and they addressed them immediately and treated me with complete respect and valued my time. Highly...

- Matt Romeo, GOOGLE

Muchas gracias por la atención , excelente servicio .

- Juan Lopez Rendon, FACEBOOK

This was a fantastic buying experience for my family. The vehicle, a Certified Pre-Owned Toyota, was flawless. I'm an extremely picky buyer - haven owned several vehicles/ brands over the years - this vehicle was as perfect as I could find. I wanted the best for my wife & family, and that's what we...

- Johann Schuster, DEALERRATER

David Sullivan our salesman as usual did a great job helping us in the purchase of this car. His attention to detail and dedication to detail are much appreciated. He is truly an asset to Toyota of Greenwich. Very pleased.

- pmborchetta, DEALERRATER

From start to finish Robert was patient, courteous and explained everything to ensure there were no surprises. I highly recommend Robert if you are looking to purchase a vehicle in the future.

- LeeJ337, DEALERRATER

Best dealership for sales and service

- Fox Mulder, GOOGLE

Knowledgeable staff. Not pushy . Very warm

- June June, GOOGLE

My sales rep Bobby Caldwell was amazing from the first call back to the final deal! He was accommodating, knowledgeable, professional and listened to everything I needed. I was very impressed and I would highly recommend him and the dealership. I love my new car and he was a pleasure while making...

- Gypsy56, DEALERRATER

Dave Sullivan was very helpful with getting all the tech set up on the car. Tom Steen was equally accommodating by providing me a loaner until my RAV4 came in

- Ruaaell, DEALERRATER

I bought my first car here and so far I have been very happy. The customer service was fantastic I didn't have to wait at all! Everyone was very nice and informative! I highly recommend Toyota and if you are purchasing a car I highly recommend getting in touch with Dave Sullivan. He knows a lot...

- capeacock, DEALERRATER

I leased a 2016 Toyota Camry hybrid from this dealership. For three years I received wonderful service. Because I was treated in such a good way I decided to lease the 2019 Rav4; the entire process was easy and I look forward to the next three years of maintenance.

- Daniel Beckwith, DEALERRATER

Good relationship

- GuruC5VLG, CARGURUS

The dealer was responsive and followed up. I made an appointment to test drive a RAV4 and there was very little wait. Overall the experience was positive

- TGirltruck, CARGURUS

Recently purchased a 2019 Tundra TRD off road from this dealership and worked with David Sullivan. Dave was straight forward and made the purchase seem-less. He also was very knowledgeable about the different warranties offered on the car and provided me with all the facts so I could choose what...

- Nicholas Pennella, GOOGLE

I went for an interview, I fall in love with that place. The Owner and the Manager were great, really patient then I left with an idea on selling cars. For me it's one of the best place to buy your Toyota.

- Marinice Paul, GOOGLE

I brought my 10 year old Camry to Toyota of Greenwich because the Maintenance light came on. At 59,000 miles, it was just about due for it's 60,000 mile check up, so I had that done. It needed tires as well, which was no surprise to me as I had a tough time getting around in the snow this past...

- surferboy, DEALERRATER

I’ve had various Toyota cars for nearly 20 years. Toyota of Greenwich has serviced all of my vehicles. Jay has been my point person over the years. Although he was recently promoted to Service Manager, he still takes care of me with every visit. I appreciate the communication and follow up....

- Cindy S, DEALERRATER

I live in Westchester County and must drive past 3 local Toyota dealers to get to Toyota of Greenwich. I must say it is worth the trip. Jay and his team are the best. My 2015 Venza was serviced before the promised time and done at a reasonable price. They even arranged a ride for me while my car...

- terrytoyota0, DEALERRATER

I. Always have a great experience treated like family they all keep you. Updated it’s such a relaxing experience you almost don’t want to leavr

- Cardriver, DEALERRATER

Went in for a scheduled oil change and was in and out within an hour. It could not have gone more smoothly. We plan to return there when we need service.

- Jim D, DEALERRATER

Recently purchased a 2019 Tundra TRD off road from this dealership and worked with David Sullivan. Dave was straight forward and made the purchase seem-less. He also was very knowledgeable about the different warranties offered on the car and provided me with all the facts so I could choose what...

- npennella, DEALERRATER

Fast, easy and friendly service. Not my first time using Greenwich Toyota and definitely not my last, very happy with your help. Keep up the good work!

- Millie, DEALERRATER

I had my first serving at a different dealership/service center. They took much, much longer than quoted and didn’t even take care of what I went in for so I needed to return. My friend recommended the Greenwich center and everyone was so courteous. Nice and clean facility and I was met by people...

- Etbesq, DEALERRATER

Just picked up a car for my boss. Very curious and helpful. Highly recommend

- Michel Ragot, GOOGLE

The service was very courteous and friendly. I waited for my vehicle to be serviced and it was completed in a timely manner. I recommended the dealer to purchase a vehicle there... as he did

- 57 ragtop, DEALERRATER

Check engine lights went on after a service appointment. Never a good sign. However, to their credit, mechanics did an overall inspection and found a different issue but did not charge me for the labor. I appreciated that.

- JCD, DEALERRATER

Have been coming to Toyota of Greenwich with our two cars for over a decade. They always give great advice and always very helpful and thorough.

- Long Time Customer, DEALERRATER
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