Customer Testimonials
David and his team took wonderful care of us and went above and beyond to find us the perfect car and to work with our often crazy schedules. They are a pleasure to work with and that is why we've been going back for over ten years.
Great service. Found a hard to find vehicle in record time. Went to get it at another dealership out of State. Set up my new car with my insurance company before I could even reach out to them. Got my plates and registered the car with the State so I didn’t even have to go to the DMV.
First rate service. David Sullivan is the consummate professional who is knowledgeable and courteous. Our relationship has been going on for over 15 years and he always delivers!
I recently bought a new Prius and had a terrific experience. David Sullivan was wonderful and made the whole process easy and painless. Would highly recommend using this dealership.
Had an excellent experience with Dave Sullivan at Toyota of Greenwich. Was treated with kindness and patience throughout the experience; Dave worked hard behind the scenes to find the right vehicle for me, which was not easy since I was looking for an in-demand model in good shape coming off a lease. It took a few weeks but I got what I was looking for with an extended CPO warranty that will give me peace of mind for the next 8 years.
Recently purchased a used Corolla for my daughter and the experience couldn't have been better. Dave Sullivan, Bob Federico and Felicia Liriano were great to work with. They helped to create a low stress and efficient purchase experience, highly recommended.
Dave and Bob are a pleasure to work with. They are efficient, professional and work to get the best deal. As always, highly recommend.
Just picked up my 3rd consecutive Sienna Lease from the amazing David Sullivan! Great dealership, highly recommend.
The car I wanted was quoted at $300 below MSRP. I was told that one of the OPTIONAL packages could not be removed from the sale because it was already installed on the vehicle. I asked them to discount the price to cover the cost of a package I did not want and they said no. Before I could make a counter offer Matthew tells me there is 1800 miles already on the car. So that makes it a USED car, with a depreciation of about $3000, which they were all to happy for me to eat. The "best" they could ... Read More DealerRater - Mar 29, 2025
I recently purchased a Toyota Sequoia Capstone, and I couldn’t be happier with the experience I had with Biamllelys and Bob. From start to finish, their professionalism, knowledge, and genuine care made the entire process smooth and enjoyable.
Biamllelys was incredibly attentive and went above and beyond to answer all my questions, ensuring I was completely confident in my decision. Her expertise and friendly demeanor made working with her an absolute pleasure.
Bob, the manager, was equally fantastic. He ensured everything went seamlessly, providing support and making the process hassle-free. It’s clear that both Biamllelys and Bob truly ... Read More DealerRater - Nov 24, 2024
Leon Alvarez and Bob the service manager couldn’t have been more helpful in trading I. My car for perfect New Prius! Love those Fuys!!
Picked up my RAV4 2 weeks ago and the experience was outstanding! I have purchased 8 cars from David Sullivan over the past 20 years and have always had an excellent experience. David is not high pressure....he kept me informed about new models/features that Toyota was introducing throughout that time. Best of all was the sense of teamwork and service that I felt when I picked up the vehicle. David introduced me to Matt, who helped me set up the maps/phone/music interface. The service manager James came out to introduce himself and the service manager thanked me for the ... Read More DealerRater - Oct 22, 2024
This was probably my 7th or 8th car that I've bought from them, they are friendly honest and extremely efficient. Dave Sullivan and Galinda were fabulous as always to deal with. a totally pleasant experience.
Extremely happy with service by Dave Sullivan buying a certified used Highlander. He was able to provide us with options and explain the choices. A terrific sales experience. Will absolutely recommend Dave to others. Great job!
Have worked extensively with Sales and Service. I find their approach extremely professional, in a timely fashion, and a personal approach every time. I would recommend this Dealer to anyone.
Dave was great. Fast communication, excellent service, and very attentive to our needs. Would absolutely work with him again A++
David Sullivan is simply amazing ! He made my process so easy! And he is always so friendly !
Dave Sullivan and the team at Toyota of Greenwich made the process of purchasing a new car after 10 years stress free and pleasant. I can’t say enough about what a great group they have over there. Dave made it easy, and is a gentleman through and through.
David Sullivan and the staff at Toyota of Greenwich made the car buying experience a very easy and enjoyable one. They are so personable and aim to please! I highly recommend this dealership.
Its been such a pleasure working with this dealership, especially David and Angie. Both are knowledgeable and helpful when it comes to making the right decisions while purchasing a new family vehicle. Thank you both and I look forward to future business together as well!
Once again, Dave Sullivan found a great car for me, and jumped through hoops to get me a really good deal. He and Angie took care of all the financial paperwork. The entire experience was very pleasant, and I drove my new car home that same day. I have been a very happy Toyota of Greenwich customer for almost 30 years.
Buying a new car is stressful, but everyone at this dealership was amazing and made our experience a wonderful one!
Dave went above and beyond to help me get the car I wanted. With a second baby on the way, safety and space were important for me and he understood that. Working with him was simply a pleasure. This dealership takes care of it's community members!
We returned to Toyota of Greenwich after we had bought our first car there 35 years ago. We found Dave Sullivan who, despite being the busiest guy around, was lavish with his time and extensive expertise. He answered our questions and spent more than sufficient time explaining each of the car’s features. The experience of buying our new RAV4 Hybrid was most pleasant. I’d recommend this dealer to anyone.
It’s all about Dave Sullivan. A true pro and a true gentleman, a rare combination. I have bought three Priuses from Dave and he makes the process as pain free as possible.
Out of all the dealerships they were the only one prepared to negotiate and the only one with attention to details. They had strong knowledge of the brand which you might think is a given but most other dealers I went to hardly knew anything about the vehicles or competitors. I definitely got a good car, good deal and had a good experience.
Worked with Galina on and off looking at 4Runners and Tacomas for three years, she’s always friendly and patient. Bought a new 4runner eventually. Very happy. The service department has a small, family-like feel that you get to walk in there and discuss in detail what you want to do.
Dave Sullivan was extremely helpful. He took the time to go over everything with me and made sure I knew how things worked.
Great dealership, great people and great service. Dave and Bob work to get the best and most fair deal possible. No haggling and no wasted time. Always is an absolute pleasure.
Wonderful dealership! I’ve bought my Toyotas from them for years. Dave and Mike are the best! Very professional.
Had a 5 star experience buying a used Toyota from Dave S and Bob F. These guys are the dynamic duo, they made it easy to do business and get that car the family needed. No pressure, no tactics just old fashioned discussion of the pros and cons. Great service like it used to be.
David Sullivan and Bob Federico were great. They were a pleasure to work with and got us the car we wanted. For first time car buyers, it was a great experence.
I’ve always had a great experience at Toyota of Greenwich. Dave Sullivan is an excellent salesman - he is one of the good guys. I highly recommend.
The review is about the technicians who worked on my 4Runner. Granted, I took my brand new 4Runner to install an aftermarket front suspension that required relocating the sway bar. Suspension package comes with the relocation kit, very simple. However, I made a point that I want the master tech ti do the job as it’s serious work with expensive parts. They put a young trainee who obviously didn’t follow the torque specs on the swag bar bolt. Toyota has a welded nut inside the cavity of the frame for the sway bar bracket. They broke off one ... Read More DealerRater - Sep 12, 2023
Dave Sullivan and Bob Federico will take great care of you! They are good to work with and will find what you’re looking for. We have bought 2 cars from them.
This is a great dealership. Buying a used car can be stressful, but Dave Sullivan and Wayne Ford were very helpful and accommodating during the negotiation process.
However, it was after the sale was completed that they really went above and beyond by following up and making some additional repairs on the car that we didn't notice during the test drive. Wayne personally checked status of the work, contacted me with updates and made sure the car was delivered before our scheduled trip - THANK YOU FOR THIS.
Ricky Marin in the Service department was equally great. He really ... Read More DealerRater - Aug 26, 2023
Amazing dealership! We got a Prius Prime from Toyota Greenwich recently. Dave Sullivan and Robert Federico have been so patient and helpful throughout the leasing process. We are glad that we came here. Strongly recommended!
Great car. Best dealership. Excellent, quick, and careful kind service. Strongly recommend going here before making your decision. Wont' regret.
David Sullivan is a gem! We just brought home the second car we've bought from him. Dave and the rest of the team are great to work with.
David Sullivan was so personable and easy to work with. It was the smoothest and least stressful car buying experience we have had! Would highly recommend him.
Absolutely the best experience from start to finish! Dave Sullivan was spectacular and very accommodating throughout the entire process. So thankful to have been able to work with him and the entire team at Toyota of Greenwich! Thank you guys!! 👌🏼
David Sullivan is the best to work with! My family has bought multiple cars with him and Toyota of Greenwich over the years and my new hybrid RAV4 my experience was no different! If I could give more than 5 stars I would!
The Toyota of Greenwich team consisting of Clint Steen, Robert Federico and David Sullivan is flat out unbeatable. Excellent service and individuals who are committed to their craft. Perhaps most importantly, they genuinely care about getting you in the right vehicle for your needs. Best in the business.
I came to Toyota of Greenwich out of convenience, I stayed because of David Sullivan, hands down the greatest salesman I’ve encountered to date, which in itself doesn’t do him justice. A more accurate description would be the greatest automotive consultant ever, he just happens to also sell cars and is an all around amazing guy. I’ve bought 3 cars from David in the past 3 years and every experience has been top notch! If your in the market for a Toyota and a great car buying experience, go see David !
Amazing experience buying a new truck from David Sullivan. He made the process easy and actually fun. What a pleasure!!!
David Sullivan is a salesman who makes car buying the kind of positive experience that we all hope for. A delightful guy who you would enjoy having a couple of beers with. But more important, he knows how to take care of his customers. He knows his product thoroughly and he digs deep to understand what the customer needs / is looking for. My wife and I were both sales reps in another field back in the day; we know when games are being played. Not a trace of that here. We felt great about the whole process. And the car ... Read More DealerRater - Apr 26, 2023
Thank you to Toyota of Greenwich. My husband and I were driving in town in our Highlander when we noticed our tire pressure light had come on. We happened to be near the dealership and stopped in to see if they had a tire air machine. Instead, they quickly took the car into the garage, checked the tires and filled the low pressure tire with air, all while we grabbed coffee in the lounge. The service professionals could not have been more helpful or accommodating. Thank you!!
Dave, Bob, and Mike were absolutely fantastic to deal with. They asked us what we wanted and where we needed to be and they made it happen. That’s rare nowadays. They didn’t try to upsell us. It was just an all around great experience, we will definitely be using them again.
We had a wonderful time with David. Not only did he help us buy a car, he welcomed us to the neighborhood and made us feel right at home. Highly recommend working with David Sullivan!
Sometimes things don’t go quite right and you might have a disagreement with a dealer. You get to know a person best in that situation. I wasn’t quite satisfied with Toyota of Greenwich. The owners Tom and Clint Steen stepped in and together with Bob Federico made everything right. Toyotas are great cars and Toyota of Greenwich is committed to 100% customer satisfaction. That’s a great combination.
Toyota of Greenwich has a superior service department. They explain things clearly and do great work. Toyota of Greenwich sells great cars and trucks. The service department keeps them great. I work primarily with Jared.
Everyone in the dealership was over and above helpful and professional. Our sales person Dave Sullivan was amazing. I highly recommend this dealership.
Clint, Bob and Dave were amazing! I went in on a Monday and on Tuesday I drove away with my certified pre-*owned car. They treated me like family. Very grateful for their help.
Leasing of our 2023 Highlander was quick, simple, hassle-free. Great attention given to us. Good people, good service. Great people in the renting department as well. Dave is trustworthy.
Excellent sales and administrative service from personal who are creating, helpful, and thoughtful. I recommend this dealership to other friends and family members that are looking for cars.
Incredible experience! David Sullivan went out of his way to help us get the the car of our dreams . He even came in on his day off to help us out! A big thanks to Rob as well and all the staff for taking such good care of us. Couldn’t have asked for more and greatly appreciate the wonderful experience we had here.
I had a wonderful experience working David Sullivan and his team. They worked with me in finding the perfect car! Go see David!!!
Great experience with David Sullivan, and all others we interacted with at Toyota of Greenwich. Was able to get the exact car that we had been hoping for, and they were all very helpful along the way!
Great , painless experience with David. Made the process easy and was a able tk find the truck i wanted.
Excellent service ! Specially from Jessica( online sales ) and from the sale & leasing Dpt outstanding service from Antonio Ho & Michael Tomaselli! They were patient, kind and explained with details our doubts and concerns , even though they were very busy; Besides we received timely emails from Tomaselli with the answer to all the questions we have; his response to our inquiry emails were timely and accurate because of that ¡ We got the car we’re looking for! We recommend it! Best dealer in Ct
Run AWAY!!! Do not trust them!!! this place and Toyota Stamford!!! RUN AWAY!! find a different place to go. They will never tell the real price , they will waste your time and if they want your car they will put you down for it (go to Carmax) Stay away of: Giselle Rivera and her Boss (Greenwich Toyota) this 2 will sell their life just to get more money from you!! but not from me, they waste 5 months of my life waiting for a car , deposits and the surprise! they want 15 THOUSANDS more for the car !!! STAY AWAY
We had a horrendous experience at this dealership. From our interactions with the sales associate to their general sales manager it was all smoke and mirrors. They literally gave us a price for a vehicle, we placed a deposit, they then delayed giving us the buyers order for two weeks during which the vehicle price was magically increased by $3000 for the same exact car. They didn't even have a consistent reasoning for the price increase, ridiculous. Extremely unprofessional place, would not recommend this dealership to anyone unless you want to be swindled!!
Our sales person Dave Sullivan was amazing. I told him what I wanted and he called me when he thought a car that I would love came in. I loved it (a 2019 RAV4 with low milage) and bought it. Our family has bought four cars from him. The service people introduced themselves and we on top of their game. We won't shop anywhere else.
I hope the pleasure to work with Antonio Ho buying my Rav4. He was very friendly, highly knowledgeable and extremely patient. He answered all my questions and explained step by step all the finances. He made my purchase experience a pleased one. I highly recommend Antonio. I am looking to work with him in the future.
They have a Dishonest sales department, bait and switch, completely wasted my time. I spoke to them on the phone about a specific model and price, as soon as I got there they gave me a completely different pricing and pretended they didn't even know what I was talking about. And they try to switch me into a different car that I was not even interested in. I do not recommend using this dealership due to their unethical sales practices.
I got yet another great deal from Toyota of Greenwich, thanks to Shani Buster! Shani is very professional, very knowledgeable, and a delight to deal with. She kept me up-to-date on the car's arrival time and all the particulars. This kind of personalized service makes this a five star experience. This will not be my last Toyota. Thanks, Shani!!
Spoke to Giselle Over the phone about potentially getting a Tundra, she helped me with all the information. She was very patient with me. I really appreciate the great customer service and information. I will be buying soon!
I called to find out some features on a specific vehicle and Shani was both very helpful and immensely knowledgeable about the Toyota vehicles.. Thank you for your time and patience..
Bought a 2020 Toyota RAV4, Great car. Even GREATER was the salesman that worked are deal ,Antonio Ho. I'd recommend him to all. He went above and beyond any sales person. Excellent , Knowledgeable and makes friendly(an understatement)Thank you Antonio.
Just came home with my 2017 Rav 4. from, Toyota of Greenwich.Like it very very much. Dave Sullivan is a great sales person. I would recommend him to anyone wanting to buy a Toyota. He sold me my last Toyota that was in 2009. Toyota's are great card. Thank you Dave.
My 2011 Toyota Camry was in for service and I walked over to see Dave Sullivan, and asked him about leasing.a Camry. He and Robert Federico and Wayne Ford worked extremely hard to find the best car for me. I decided to lease a 2020 Camry.
I can't say enough about these three individuals. Caring, respectful and answered every question I had. I have been in Greenwich, CT for 21 years and have bought two Certified Camrys through Dave Sullivan. I highly recommend Dave, Robert and Wayne to help with any car purchase. Everyone was so courteous and professional. It was ... Read More DealerRater - Sep 12, 2020
My son, a recent college graduate, purchased his first car this past weekend at Toyota of Greenwich. His salesperson, David Sullivan, took care of him as if he were his own son! David expertly guided him through the process, found him exactly what he wanted, and made it affordable. Would not consider shopping anywhere else for a new car after this experience!
We needed to purchase a car and our neighbor highly recommended David Sullivan. We had an excellent experience with Dave and will also recommend him.
Jose was really friendly and helpful, without applying aggressive pressure like they do at Toyota of Stamford. He was happy to negotiate, throw in a perk or two, and even though they didn't have our model in the lot, they got it for us in about 10 days, despite a tropical storm and power outage in the middle of that window. They all made leasing a new car a really easy, enjoyable, informed process.
We recently leased a 2020 4Runner from salesman Antonio Ho. It was a great experience that unfolded as smooth as butter. Antonio is well versed in the knowledge of the vehichles, leasing, and how to quicly and easily earn the trust of customers. I'd return to this dealership and highly recommend it based on our experience with Antonio.
My family and I bought a 2019 Rav 4 Adventure from salesman David Sullivan. It was a wonderful experience. He was nice, professional and friendly and took such great care of us. With David, the car buying experience was a joy and we left feeling very confident in our purchase. David helped guide us into the perfect car for us. He went above and beyond to make sure we felt taken care of and that were happy with the car we chose. When we arrived to pick up the car, he had put balloons and color books in our new car for ... Read More DealerRater - Jul 26, 2020
We recently renewed a RAV4 lease at Toyota of Greenwich. We returned to this dealership because of the wonderful service we have received in the past from Dave Sullivan. The process was seamless and everything was dealt with in a professional, courteous and expeditious manner. We cannot say enough good things about the car buying/leasing experience that Dave provides and would wholeheartedly recommend him and this dealership to anyone looking for a new car. Davie went above and beyond to find us the car we wanted and we couldn't be happier - thank you Dave and Toyota of ... Read More DealerRater - Jul 16, 2020
I recently bought a 4 runner. The service was amazing right from the beginning. David Sullivan made the car buying experience seamless and painless. Highly recommend greenwich Toyota.
Awesome experience at dealership. Dave Sullivan was my salesperson and he did all the paperwork expeditiously with a smile! I hate going through the motions of the leasing of a car but the entire staff there made it super easy and enjoyable, I had a complicated deal with the return of two cars off lease and from the sales/leasing manager, Bob, giving me a fantastic deal, to the owner, Clint, welcoming me and explaining the servicing policies, to of course Dave who showed me all the gadgets of the Rav 4 that I was leasing it all went smoothly and ... Read More DealerRater - Jun 29, 2020
Awesome service- great people great car! Able to get me into the car same day. Very approachable, where you feel apart of their family. Highly recommend.
We worked with Dave Sullivan and he very professional and informative. He gave us all the information we needed to make a decision. Would recommend Dealership to friends.
We are extremely pleased with all aspects of our experience with Toyota of Greenwich. We are particularly pleased with Dave Sullivan, the employee we dealt with. Dave is down to earth, knowledgeable about the vehicle we were interested in, worked with us to get the options we wanted, as well as keeping within our price range. Made helpful suggestions regarding the Toyota we were returning at the end of our lease on that vehicle.
We worked with Bobby Caldwell and he was fantastic! He made us feel comfortable making the decision without pressure. I will recommend Greenwich Toyota and Bobby to friends and family.
Dave is honest, knowledgeable, very low-pressure and met our price target. He worked hard to get our car quickly. The things he added were done perfectly, the car was clean, and he spent time to teach me the systems and do initial set up. We could not have been happier with the process and will return again for our next car. We have serviced our two Toyotas at Toyota of Greenwich for five years and have always been treated very well, with great work and fair prices. Dave is a great part of a great dealership. We highly recommend you ... Read More DealerRater - Dec 10, 2019
My experience buying a car here at Toyota of Greenwich was excellent, above excellent,in fact it was FANTASTIC! They always make me feel like family and treat me with the upmost kindness, courtesy and respect.
This was a fantastic buying experience for my family. The vehicle, a Certified Pre-Owned Toyota, was flawless. I'm an extremely picky buyer - haven owned several vehicles/ brands over the years - this vehicle was as perfect as I could find. I wanted the best for my wife & family, and that's what we got. I thought their prices may have been a tad high, until I realized the vehicles they sold were top shelf only. This place has a reputation for only selling the best, indeed they do! Their salesman David Sullivan was as gracious, competent, and ... Read More DealerRater - Jun 29, 2019
David Sullivan our salesman as usual did a great job helping us in the purchase of this car. His attention to detail and dedication to detail are much appreciated. He is truly an asset to Toyota of Greenwich. Very pleased.
From start to finish Robert was patient, courteous and explained everything to ensure there were no surprises. I highly recommend Robert if you are looking to purchase a vehicle in the future.
My sales rep Bobby Caldwell was amazing from the first call back to the final deal! He was accommodating, knowledgeable, professional and listened to everything I needed. I was very impressed and I would highly recommend him and the dealership. I love my new car and he was a pleasure while making it all come together for me!!
Dave Sullivan was very helpful with getting all the tech set up on the car. Tom Steen was equally accommodating by providing me a loaner until my RAV4 came in
I bought my first car here and so far I have been very happy. The customer service was fantastic I didn't have to wait at all! Everyone was very nice and informative! I highly recommend Toyota and if you are purchasing a car I highly recommend getting in touch with Dave Sullivan. He knows a lot about the company and if very informative and helpful.
I leased a 2016 Toyota Camry hybrid from this dealership. For three years I received wonderful service. Because I was treated in such a good way I decided to lease the 2019 Rav4; the entire process was easy and I look forward to the next three years of maintenance.
I brought my 10 year old Camry to Toyota of Greenwich because the Maintenance light came on. At 59,000 miles, it was just about due for it's 60,000 mile check up, so I had that done. It needed tires as well, which was no surprise to me as I had a tough time getting around in the snow this past winter. It needed new brakes as well which added to the overall bill, but mindful that it IS a 10 year old car and has never had anything other than normal maintenance done since I bought it, was a warranted safety job. It'... Read More DealerRater - Mar 30, 2019
I’ve had various Toyota cars for nearly 20 years. Toyota of Greenwich has serviced all of my vehicles. Jay has been my point person over the years. Although he was recently promoted to Service Manager, he still takes care of me with every visit. I appreciate the communication and follow up. Service is thorough and timely. A big thank you to Jay and his entire Greenwich Toyota service team! Cindy S
I live in Westchester County and must drive past 3 local Toyota dealers to get to Toyota of Greenwich. I must say it is worth the trip. Jay and his team are the best. My 2015 Venza was serviced before the promised time and done at a reasonable price. They even arranged a ride for me while my car was being serviced. The After Hours Pick up is also a major convenience. You Guys are the best Thanks Again! Terry
I. Always have a great experience treated like family they all keep you. Updated it’s such a relaxing experience you almost don’t want to leavr
Went in for a scheduled oil change and was in and out within an hour. It could not have gone more smoothly. We plan to return there when we need service.
Recently purchased a 2019 Tundra TRD off road from this dealership and worked with David Sullivan. Dave was straight forward and made the purchase seem-less. He also was very knowledgeable about the different warranties offered on the car and provided me with all the facts so I could choose what was right for me. At no point did I feel pressured to purchase the vehicle and he also did his best to provide me with a great deal. Lastly, After I purchased the car and before I drove off the lot, Dave took the time to bring me through all the ... Read More DealerRater - Mar 11, 2019
Fast, easy and friendly service. Not my first time using Greenwich Toyota and definitely not my last, very happy with your help. Keep up the good work!
I had my first serving at a different dealership/service center. They took much, much longer than quoted and didn’t even take care of what I went in for so I needed to return. My friend recommended the Greenwich center and everyone was so courteous. Nice and clean facility and I was met by people who obviously appreciated my business. Alisa took care of me and she reviewed everything that had been done unlike the other center I went to. Thanks Toyota of Greenwich! You are my new service center and the next time I need a Toyota I’... Read More DealerRater - Mar 7, 2019