Customer Testimonials
The buying experience went smoothly but after that it went down hill. The registration and titlehad a mistake on them. I get that it could happen. I notified salesperson, Leon, and he said he’d take care of it. I brought title to dealership and eventually got a call that the registration was ready and would be sent to me. That was two weeks ago. Never sent to me. Leon keeps saying he’ll look into it and will get back to me. Never happens. I am still waiting for registration and title. No communications whatsoever. I would like to ...
Matt Soto was my sales contact and he could not have been better. He knows everything about the Toyota product and was able to help guide me to a preowned 2017 Tacoma for my son. He went above and beyond and I highly recommend using him and his team to help you if you are considering a Toyota. They advertise “family owned business” and the trust factor (rare) was immediately established by Matt, and Juan and Bob in management.
I have been purchasing Priuses at Toyota of Greenwich since 2009. Last week I went in the sales dept. to get my 4th Prius, specifically looking for the 2025 Nightshade in the Karashi color. The salesperson said didn’t have it and they would have to order it and it could take a couple of months since it is coming from Japan. So I went home and looked on the Toyota Web site myself and it said there was one available at the Mt. Kisco Toyota dealership. So, I went there to purchase that one. A few days later, the Toyota of ...
Just picked up my 3rd consecutive Sienna Lease from the amazing David Sullivan! Great dealership, highly recommend.
(Translated by Google) Thank you very much Matthew and Jose, the service you provided me was excellent! (Original) Muchas gracias Matthew y Jose, excelente el servicio que me brindaron!
The car I wanted was quoted at $300 below MSRP. I was told that one of the OPTIONAL packages could not be removed from the sale because it was already installed on the vehicle. I asked them to discount the price to cover the cost of a package I did not want and they said no. Before I could make a counter offer Matthew tells me there is 1800 miles already on the car. So that makes it a USED car, with a depreciation of about $3000, which they were all to happy for me to eat. The "best" they could ...
I was looking to purchase a used car in good condition and I must have looked at a hundred cars. I ended up going to Greenwich Toyota to look at one of their used 2018 Highlanders that I had seen on Car gurus. The car was in great shape and was better than the pictures. Leon was extremely professional and just a great guy to work with. He even took the time to introduce me to the people in the service department. If the people working there are as great and attentive as Leon, I look forward to coming back in ...
Thank you to jose and Leon
(Translated by Google) Good service for buying my 2025 Tundra SR5. Albert and the Toyota team were very helpful! Thank you so much! 10/10 (Original) Bueno servicio para comprar?de mi 2025 Tundra SR5 Albert y el equipo de Toyota me ayudaron mucho! Muchas Gracias! 10/10
(Translated by Google) Thank you very much Matthew and Jose. They gave me excellent service! (Original) Muchas gracias Matthew y Jose. Un excelente servicio me brindaron!
Thank you to Jose and Leon ! Great service !
(Translated by Google) Thanks to Jose and Taft! (Original) Gracias a Jose y Taft !
Thank you to José and Matt! Toyota of of greenwich have the Best team
Not too many firsts for me as I approach age 67. Writing a Google Review on a car dealership is one. Background: I have been buying cars for almost 50 years. Between my wife and I and our four children and one grandchild who is driving (a 2013 Toyota Highlander I bought new) I have purchased several dozen + cars of all makes and models. And from a number of dealerships. In all this time and in all these experiences, none of them was as good as the one we just experienced when my wife bought her brand new Sienna Minivan at Toyota of ...
I recently had a fantastic experience with James Moreno in the service department. I would 100% recommend this dealership.
Overall fantastic buying experience. Leon and the sales team delivered exactly what I asked for and kept me apprised of status through the whole process. Felicia handled everything ahead of time and had me in and out in record time! Looking forward to be a customer for many years to come.
Had a Very good experience! Keith B was a pleasure to work with, informative, knowledgeable, easy to work with, no pressure. All the staff are friendly, Felicia helpful in finance. Thanks to all for making everything easy. Regards Barbara B.
I am very satisfied so far with my new camry Xse, the staff is friendly.. Jose and Matthew were very helpful in getting everything done efficiently and answering all my questions. Highly recommend them
Thank you to Jose and Matt ! Excellent service
Last week I visited to see if I could test drive a 2024 Toyota Prius. Taft and Jose took great care to answer my many questions and spent 2-3 hours with me finding exactly the specs I wanted. They negotiated with another dealer to get the car I wanted at the price point I needed and sweetened the deal with a pretty fair trade-in and $500 discount. Then when I realized the car I agreed to didn’t have the larger screen they then worked and got me the one I really preferred too. They did all this in just three days. ...
excellent service!!!👌
Thank you Taft and Jose!! Great experience with you guys !
Thank you José and leon for your help
Albert and Jose were extremely helpful, kind, and easy to work with. All the staff were friendly!
Thank you to jose sorto y leon
Great experience with Leon and jose
Rob Schiavone is the best service advisor !
I recently purchased a Toyota Sequoia Capstone, and I couldn’t be happier with the experience I had with Biamllelys and Bob. From start to finish, their professionalism, knowledge, and genuine care made the entire process smooth and enjoyable. Biamllelys was incredibly attentive and went above and beyond to answer all my questions, ensuring I was completely confident in my decision. Her expertise and friendly demeanor made working with her an absolute pleasure. Bob, the manager, was equally fantastic. He ensured everything went seamlessly, providing support and making the process hassle-free. It’s clear that both Biamllelys and Bob truly ...
Thank you to Jose and Matthew ! They are great ! I’m so happy with my 2023 RAV4
Thank you to Jose and Albert ! They helped me get my car !! I’ll recommend them 100%
Great service !!! Jose and Matthew were good to us and got us approved really fast very happy with them ! I will recommend all my friends to buy a car here
I had a wonderful experience purchasing my new Tacoma. B and Jose made it so easy. They are the best!
I've worked with David Sullivan at Toyota of Greenwich for several years now and leased multiple vehicles. He is always courteous and friendly, and the experience/transaction is transparent and efficient.
(Translated by Google) Super happy with the purchase of my new car, the attention of the staff was very good, especially that of Mr. Jose who treated me very kindly, he understood 100% what I was looking for and helped me know which was my best option, I recommend without a doubt the Toyota Greenwich dealer! (Original) Súper contenta por la compra de mi carro nuevo, la atención del personal muy buena en especial la del Sr. Jose que me atendió con mucha amabilidad, capto al 100 lo que estaba buscando y me ayudo a saber cual era mi mejor ...
Leon Alvarez and Bob the service manager couldn’t have been more helpful in trading I. My car for perfect New Prius! Love those Fuys!!
Picked up my RAV4 2 weeks ago and the experience was outstanding! I have purchased 8 cars from David Sullivan over the past 20 years and have always had an excellent experience. David is not high pressure....he kept me informed about new models/features that Toyota was introducing throughout that time. Best of all was the sense of teamwork and service that I felt when I picked up the vehicle. David introduced me to Matt, who helped me set up the maps/phone/music interface. The service manager James came out to introduce himself and the service manager thanked me for the ...
This was probably my 7th or 8th car that I've bought from them, they are friendly honest and extremely efficient. Dave Sullivan and Galinda were fabulous as always to deal with. a totally pleasant experience.
Toyota of Greenwich was excellent! We spoke to many other Toyota dealerships in CT and found them to be the most responsive and knowledgable from the start. They dealt with us fairly and were extremely professional to conduct business with - better than many high end dealerships that we have had experience with. We will be happy to use them again in the future. Bob, the GM, Leon, and Angie were amazing to work with. Buy your next car here!
Extremely happy with service by Dave Sullivan buying a certified used Highlander. He was able to provide us with options and explain the choices. A terrific sales experience. Will absolutely recommend Dave to others. Great job!
Have worked extensively with Sales and Service. I find their approach extremely professional, in a timely fashion, and a personal approach every time. I would recommend this Dealer to anyone.
Recently, I was looking for a new car. I liked a friend of mine who had a Toyota Sienna. I had the opportunity to drive it as we were dealing with a professional production Dance Festival in July 2024. My experience at Toyota of Greenwich was exceptional. I was guided through the process of purchasing a Toyota Sienna hybrid by the knowledgeable and professional Sales Consultant Biamllelys Gonzalez. I give her a ten on a salesperson scale of one to ten, ten being the highest. She was very prompt with emails and informed me about delivering my new hybrid Toyota Sienna. ...
We purchased a car from Toyota of Greenwich and had such a pleasant experience. David and Angie went above and beyond to make sure that we were happy every step of the way. We drove away in a great new Toyota and we drove away confident in our decision that we purchased it there.
I've had Greenwich Toyota service my cars over the past few years and I've always had a great experience. I'd like to recognize and highlight James Moreno, the Service and Parts Director, went the extra mile to assist with servicing my 2016 RAV4 Hybrid. Thank you Toyota of Greenwich for always being professional and helpful. I highly recommend Greenwich Toyota.
Great customer service, Bee is excellent we brought 2024 Toyota Venza
Toyota of Greenwich is a fantastic place to purchase a preowned car. Keith was especially helpful and made the process seamless. He was considerate, flexible, and even picked me up from the nearby rental co. His team was personable and kind through the whole process. They handled new registration, plate transfer, and assisted with calling insurance for the new car. Would highly recommend!!
Great first experience with Toyota sales department! Bee and the team were awesome to work with!
I had a great experience at Toyota Of Greenwich. My mechanic Kenneth was friendly, and explained the issues clearly. The quality of work was excellent, and my car runs like new. Highly recommend him for anybody needing a reliable mechanic!
Five Stars for Keith at Toyota of Greenwich!!! I recently purchased a Sienna minivan from Toyota of Greenwich and had an exceptional experience thanks to Keith. His knowledge of the vehicle and patience in answering all my questions were outstanding. Keith made the entire process, from selecting the perfect Sienna to finalizing the paperwork, smooth and enjoyable. My wife is thrilled with her new car, and we both appreciate Keith’s friendly and professional demeanor. We highly recommend Keith and Toyota of Greenwich for anyone in the market for a new vehicle! Thank you, Keith, for your time and patience!
Keith was great. Would do it again.
Dave was great. Fast communication, excellent service, and very attentive to our needs. Would absolutely work with him again A++
We just bought our second car from Toyota of Greenwich. The experience was nothing short of exceptional. Biamllelys facilitated the purchase of our car. She was attentive, knowledgeable, and kind. All employees in the sales and service departments are experts who enhance the entire car purchase and ownership process. Thank you for all of your help! We are truly grateful.
Great experience purchasing a new vehicle from this dealership recently. My salesperson Biamllelys was professional, responsive, pleasant, and extremely respectful of my time. She worked effectively with her management team to help accommodate various special requests and to troubleshoot minor hiccups along the way. Will gladly return to this dealership the next time I’m in the market for a Toyota!
(Translated by Google) I bought my first car in Toyota of Greenwich a few years ago and today I had the opportunity to trade in my old car for a new Toyota in the same place with the same sales person!. The experience was amazing, Jose and Leon helped me with all the process this time, they were very attentive and helpful, It was a great experience and I'm very happy with my new car. I highly recommend Toyota of Greenwich, great place to buy your car. I bought my first car at Toyota of Greenwich a few years ...
David Sullivan is simply amazing ! He made my process so easy! And he is always so friendly !
Thank you Biamllelys Gonzalez for selling us our Dodge 392 Skat Pack Mopar! You made us feel comfortable and excited about purchasing a vehicle from a dealership. Would definitely recommend you to anyone in the future.
We just purchased our grand highlander hybrid today. What a great experience we had with Biamllelys. She was fantastic and so helpful. She also had answers to our numerous questions 🙂 Thank you Bee, will highly recommend you to everyone!!
Just bought 2025 Camry, very pleased with the car and the professional service. Highly recommend both.
(Translated by Google) I was very impressed with the good attention and service provided in this store, especially Mr. Jose Sorto, provided me with excellent service, he was very attentive, patient and kind and for all his knowledge he was able to clarify any doubts regarding the car I wanted, which It made choosing my car easier, I am really happy with my purchase, which I recommend this store and Mr. Jose 100% (Original) Quedé muy impresionada con la buena atención y servicio que manejan en ésta tienda en especial el Señor Jose Sorto me brindo un exelente servicio, ...
Recommended Toyota dealership overall. Bought a Sienna and overall service and attention has been great. The second key took almost 18 months and the sales person never solved it and ended up leaving but the manager and service area responded at the end and were super helpful.
Dave Sullivan and the team at Toyota of Greenwich made the process of purchasing a new car after 10 years stress free and pleasant. I can’t say enough about what a great group they have over there. Dave made it easy, and is a gentleman through and through.
Had some suspension trouble with my 2012 Tacoma while on a long drive on I95. I limped my truck into the service center without giving advanced notice. Robert in the service center was able to fit me in their busy schedule with no problems at all. The work took a bit longer than they expected, so they set me up with a loaner car so I could make the rest of the way home. Robert and his guys in the service center really helped me in a pinch, and I hope that management recognizes the great customer service, skill, and diligence ...
Thank you for all the help To Albert and jose Sorto
Great service Mr. Leon. He made the process very easy, he made me feel part of the great professional family, I will definitely return. to buy. and I recommend them.
(Translated by Google) Thanks to Leon and José Sorto for the help They helped us with the purchase very professionally I recommend them (Original) Gracias a leon y a José Sorto por la ayuda Nos ayudaron con la compra muy profesionales Los recomiendo
(Translated by Google) A team of very prepared people and customer service is excellent!! Very good treatment and all your questions are answered truthfully. My wife was totally pleased!! (Original) Un equipo de personas muy preparadas y la atención al cliente es excelente!! Muy buen trato y todas tus preguntas la responden con veracidad. Mi esposa quedó totalmente complacida!!
I recently had the pleasure of working with Biamllelys to purchase a vehicle, and I must say it was an outstanding experience from start to finish. Bi is the epitome of professionalism and expertise in the automotive industry. From our initial contact, Bi demonstrated a deep understanding of the vehicles in their inventory and took the time to listen attentively to my needs and preferences. They provided invaluable guidance and expert advice, helping me narrow down my options to find the perfect car for me. Throughout the entire process, Bi was incredibly responsive, always available to answer my questions and ...
"B" guided my wife and me through the process of acquiring a mint 2017 Prius, a Creampuff as they used to say in the old days. She was kind, sweet, unruffled and stayed focused on us even with all the car dealer activity swirling around her. She answered all our questions and put absolutely no pressure on us to make a decision. We were very impressed by her manner and professionalism and the fact that she spotted the exact type of vehicle we were looking for. Toyota should be proud to have her on staff.
(Translated by Google) Excellent service, very good attention and my experience buying my Toyota Camry with the attention and help of JOSÉ SORTO was excellent 👍 (Original) Excelente servicio muy buena la atención y mi experiencia comprando mi Toyota Camry con la atención y ayuda de JOSÉ SORTO fue excelente 👍
Albert Rodriguez was very pleasant and helpful as was the staff at Toyota of Greenwich.
Jayden Griffin was professional and prompt. I brought my 2015 Lexus ES300H to be serviced. He had his tech get to work promptly and the work was flawless. I will take my Lexus here in future.
David Sullivan, Bob Federico and Angie Harrsch were fantastic, professional and fair. Well done!! We are very happy with our purchase
Leon was very helpful with answering all my questions, he even beat a great price from another dealership. He also told me on what they have to offer at Greenwich Toyota that most Toyota dealership don’t have. Recommend shopping there for an honest price
(Translated by Google) Good service, very good person, José is a super kind and super understanding person, he has answers and helps people find what they need and be happy with what they want, God bless him and continue with that ability with clients , because the most important thing of all is that you have hospitality, good character and customer service because without customer service and without a good professional profile you are worthless, thank you very kind José may God continue to bless you greatly and take care of you in your work and in everything that is propose. (...
We had the pleasure of working with Albert Rodriguez and Jose Sorto and couldn’t be happier! They were incredibly patient with us as we navigated through our options and were creative in solutions they offered to us. We are thrilled with our new Highlander! Thank you to Albert, Jose, and the entire team 🙂 we 100% recommend Toyota of Greenwich!
(Translated by Google) It was a great experience working with Albert and José and I am happy with my Camry! He highly recommended it. Thank you! (Original) Experiencia fue chevere trabajando con Albert y José y estoy feliz con mi Camry!lo recomendó mucho Gracias!
David Sullivan and the staff at Toyota of Greenwich made the car buying experience a very easy and enjoyable one. They are so personable and aim to please! I highly recommend this dealership.
(Translated by Google) Excellent service, very kind and attentive, Mr. José Sorto, 100% recommending, helps you with everything! (Original) Exelente atención muy amable y atento el señor José sorto 100% recomendando te ayuda en todo!
(Translated by Google) Super pleased with José's attention, he helped us with our doubts and advised us on our best option! 100% recommended for your attention (Original) Súper complacida con la atención de José, nos ayudo con nuestras dudas y nos aconsejó nuestra mejor opción! 100% recomendado en su atención
Thank you to Jose SORTO ! And B I got my 2024 RAV4
Jose sorto was easy to work with. He takes the time to get to know you a little. A+
Just got my 2nd car from Toyota Greenwich, Jose did an awesome job helping me out, professional and knowledgeable. Thank you so so much !!!
My husband and I leased a car from Matthew Soto yesterday and had a wonderful experience. From the time we went in for the test drive to the time we drove off the lot in our beautiful new Grand Highlander, Matthew was so pleasant and made the whole experience very smooth and enjoyable. Thanks Matthew!
Its been such a pleasure working with this dealership, especially David and Angie. Both are knowledgeable and helpful when it comes to making the right decisions while purchasing a new family vehicle. Thank you both and I look forward to future business together as well!
This my second purchase in less than a year! Jose and the team at Toyota of Greenwich are excellent! They make the car buying experience easy, convenient, and affordable. Thank you!
Big thanks to “B” for helping me drive off the lot with my new tacoma
Jose was a pleasure to deal with. He is not a high pressure salesman which I appreciated. An overall great experience.
(Translated by Google) Thanks to José SORTO, I have my new car I recommend it 100% (Original) Gracias a José SORTO , tengo mi carro nuevo Lo recomiendo al 100%
I had a very good experience with jose sorta. 👍
Once again, Dave Sullivan found a great car for me, and jumped through hoops to get me a really good deal. He and Angie took care of all the financial paperwork. The entire experience was very pleasant, and I drove my new car home that same day. I have been a very happy Toyota of Greenwich customer for almost 30 years.
I have had the pleasure of working with Jose Sorto at Toyota of Greenwich on two occasions over the past six years, and each time he has been instrumental in helping me find the perfect vehicle that fits both my budget and lifestyle. Jose is highly responsive and incredibly knowledgeable, always going above and beyond to present me with the best options and most affordable solutions. I have been a loyal customer of Toyota of Greenwich for over a decade - excellent establishment with well-run management. Not only do I purchase my vehicles there, but I also frequently utilize their ...
So happy with the deal David Sullivan gave me in my new Venza LE. Beautiful car. Great experience with the dealership. They gave me a fair price for my trade in and I am so happy driving my first hybrid. I feel safe in my new Venza!
Friendly salesperson. I explained what I was looking for and wasn't pushed towards anything I want interested in. I will continue working with them to find the car I want.
Buying a new car is stressful, but everyone at this dealership was amazing and made our experience a wonderful one!
Dave went above and beyond to help me get the car I wanted. With a second baby on the way, safety and space were important for me and he understood that. Working with him was simply a pleasure. This dealership takes care of it's community members!
Their staff is all very friendly and hopeful had a great experience
We returned to Toyota of Greenwich after we had bought our first car there 35 years ago. We found Dave Sullivan who, despite being the busiest guy around, was lavish with his time and extensive expertise. He answered our questions and spent more than sufficient time explaining each of the car’s features. The experience of buying our new RAV4 Hybrid was most pleasant. I’d recommend this dealer to anyone.
It’s all about Dave Sullivan. A true pro and a true gentleman, a rare combination. I have bought three Priuses from Dave and he makes the process as pain free as possible.
Out of all the dealerships they were the only one prepared to negotiate and the only one with attention to details. They had strong knowledge of the brand which you might think is a given but most other dealers I went to hardly knew anything about the vehicles or competitors. I definitely got a good car, good deal and had a good experience.